Job Information
Spa Supervisor
Confidential Abu Dhabi, United Arab Emirates 47 Days Ago
Overview
Job Type: Full-Time
Duration:
Job Salary Range: $ - Per Month
Department:
Job Category: Administrative
Sub Category: Administrative Division
Job Shift: Morning
Posted: 2020-01-12
City: 76877
Job Apply Link: 
Requirements
Minimum Education: University
Degree Title:
Minimum Experience: 3 Year
Work Permit:
Required Travel:
Job Status
Job Status: Interviewing
Start Publishing: 2020-01-12
No of Jobs: 0
Stop Publishing: 2020-03-12
Confidential Abu Dhabi, United Arab Emirates
Description
  • Ensure all policies, procedures and standards are implemented, functional, and adhered to consistently.
  • Daily opening and closing responsibilities of the spa.
  • Support manager in any administrative tasks including, sales reports, staff performance tracking, coordinating promotions as well as facility maintenance.
  • Assist in communication between all departments that is necessary for the day to day operations to be successful.
  • Resolve any client’s issues or concerns that may arise.
  • Communicate any clients or associate concerns to the rest of the management team.
  • Responsible for maintaining the cleanliness and sanitation standards including all spa treatment rooms, and dispensary.
  • Set up training with selected staff and create schedules for new employees to cover product, services, orientation, computer, and customer service standards
  • Ensure all technical staff understands products and services as well as common daily practices.
  • Assists with special events and promotions
  • Ensure that work areas are clean and set according to procedures
  • Answer clients questions in knowledgeable and professional manner
  • Have knowledge of ingredient(s) of product(s) and their benefits to the client
  • Have knowledge of and suggest to clients other beneficial treatments offered in spa
  • With the help of manager create operating procedures for daily activities as needed to maintain quality standards within the spa
  • Help other associates with tasks to ensure clients’ needs are met
  • Coaches employees with positive reinforcement and counsels when there are performance deficiencies. Applies discipline fairly and consistently. Participates in annual performance review.
  • Ensure smooth operations of Spa treatments as well as appointments
  • Control, monitor and replenish stocks for the Spa on a regular basis
  • Take charge of the duty roster as well as training for all Spa Therapists
  • Handle all clients requests in a timely, professional and efficient manner
  • Ensure Spa facilities, operations and service delivery are of highest standards at all times
  • Cover the reception
  • Other duties as assigned
Agreement
Qualifications
Prefered Skills
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